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My Love-Hate Relationship with Big Data

“It’s a thin line between love and hate…” – The Persuaders Happy Valentine’s Day! Let me use this occasion to confess that I am conflicted: I both love and hate the term ‘Big Data’. I detest ‘Big Data’...

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Why the ‘Social Enterprise’ Didn’t Hunt

Recently, there was an article on ZDNet speculating that Salesforce.com may be moving away from  its ‘social enterprise‘ marketing meme. In hindsight (being 20/20 and all), this should not be...

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Will the Real SaaS Please Stand Up?

“Cause I’m Slim Shady, yes I’m the real Shady All you other Slim Shadys are just imitating So won’t the real Slim Shady please stand up, please stand up, please stand up?” - Eminem Recently, there has...

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Do Your Customers Buy Toasters or Toast?

Recently, I was talking to a colleague who was in the market for a new toaster. He lamented the vast number of options and choices available (e.g., defrost, extra wide for bagels, digital display,...

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IT is from Mars and Development is from Venus

Last week, I was having lunch with a former colleague. He wanted to get my feedback on a new online service he was developing. When we started discussing target markets and users (which he had not...

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The Importance of Thinking (and Talking) Big

Starting with why I am a huge fan of Simon Sinek and his Golden Circle framework. Having a clear, precise vision that you can articulate both internally and externally can serve as a powerful tool for...

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